TERRENTRA / Account access
Find your way back
Forgotten passwords happen. Your city doesn't have to be part of the problem.
A private way back
Eligible verified accounts can receive a single-use password-reset email link, valid for 2 days. Receiving or opening an email does not change your password. The account owner retains a protected private recovery fallback.
For a new account awaiting verification, use Check your email. Platform-owner recovery remains private.
Never share your password or invitation code publicly.
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